Palm Dunes 103

Great location but the place is trashy. Everything is dirty and broken.

Upon arrival and initial inspection of the room, the room smelled like mildew. It was coming from the master bedroom which had a major leak from some where (We thought the water heater but it wasn't) and the carpet was soaked. We requested someone come look at it which they did and said that at some point during our stay they would have to change it. I requested they at least attempt to wet vac it and maybe bring us a dehumidifier which they did not. On Thursday maintenance showed up at 9 am with no warning to change the water heater. Turns out that wasn't the problem and I don't really know where it was coming from and didn't really care at that point. But still nothing was done about the carpet. All of the people that came into the room were very nice. The owner never once contacted us about the problem or any resolutions. Also, the parking here SUCKS!! We had two vehicles, a sedan and a 4 door truck. In order to park we had to drop off the people in the sedan and park the truck at the rental agency lot and then go back and pick them up. It was a pain. But still, yet the condo was great. Big enough for our crew of 7. Great view. Loved having the laundry right in the room. Very clean! I would still recommend as long as the water situation is fixed and maybe not during peak season when parking might be better

I actually think i should get money back on this. From the day we got there, a leak in closet coming from the 3rd floor. i guess they thought they fixed it but something else was leaking all week long. I slept in a mildewed bedroom with constant dripping and the carpet was soaked into the bedroom from the closet. I spoke to management several times. The dryer wasn't working properly from day one. I got there saturday, they didn't fix the dryer issue until Friday, the day before we left. Management was extremely nice and brought us enough towels for the week. However, the issues were never fixed.

The condo was great. Perfect location, very clean, perfect for our family.

Southern Coast Vacations contacts were very customer friendly and helpful. We were informed a couple weeks before the trip that the property swimming pool would be closing before our visit. Having a pool is one of the reasons we selected the property so SCV provided a refund of a portion of the rental cost. When we arrived the key provided would not fit the lock to the unit. Returned to the SCV office to get a master key and were also given a code for an electronic lock that recently been installed. Neither one of those worked so I called them back. At that time they called maintenance who was able to unlock the door remotely and reset the code to one we could use. Due to the additional 90 minute wait to get into the condo SCV once again provided a small refund as compensation for the delay. The unit itself, Palm Dunes #103 is an older unit that has not been maintained very well and has older furniture and appliances. The dishwasher didn't even wash all of the detergent out, much less clean the dishes. There were large dust bunnies visible on the curtains in one of the bedrooms. Will not rent this unit again but will probably use SCV.

Manager's Response

Great location, beach was not overcrowded. Condo was very clean. It could use some updating, But overall a great experience.

Plus:Great location, you can hear the waves from the porch.
Small complex and you can’t hear noise from other units.
Needs: Unit needs updated- new couch, recliner, kitchen table, screen replacement on porch
Complex has very limited parking and it could use some external sprucing up

It was a good experience. Perfect view of the ocean. The condo was well appointed with everything needed. Some of the furniture is worn and could be replaced - but overall it was enjoyable.

It was a good experience. Perfect view of the ocean. The condo was well appointed with everything needed. Some of the furniture is worn and could be replaced - but overall it was enjoyable.

Very nice unit. needs alittle up-dating but other than that all around good location to all the popular attractions. parking a little tight if you have a larger vehicle. Other wise we enjoyed our stay with no complaints.

Very nice unit. needs alittle up-dating but other than that all around good location to all the popular attractions. parking a little tight if you have a larger vehicle. Other wise we enjoyed our stay with no complaints.

It was a great location and very nice place to stay in. We would definitely come back to this place again to stay.

The building has only a few condos and this unit is on the lowest level with direct stair access. No crowded lobbies or elevators. It's an older condo but it appeared as advertised ad everything worked. Sliding door to patio and appliances were new. The building has a shower and foot wash at ground level and is adjacent to a beach access path. For the location and three bedrooms it was a good value for the price.

Condo was as described and pictured on the website. Perfect location and excellent views and access to the ocean. We will visit again! Only concern was some slight mustiness and rotted wood on the screen porch. Probably time for a little TLC but overall not a major distraction

Manager's Response

Excellent Rental! Will definitely rent again!

Mattresses need renewed.

Manager's Response

If you had the things fixed that I mentioned in my exit letter the next guest should have a good stay.

Manager's Response

We love to stay here. The location is wonderful. Not too busy, but access to the places one wants to go. The condo is well supplied. It is showing it's age though. For our family, it is just what we need.

We love to stay here. The location is wonderful. Not too busy, but access to the places one wants to go. The condo is well supplied. It is showing it's age though. For our family, it is just what we need.

I would make check in sooner or keep office open longer.
It was a unexpected hurdle for us and if we were not in the right place at the right time to help another family and direct them to your office just before you closed they would have had to do something else. Also check out was a little early.
Otherwise everything was great thanks.

Manager's Response

Great place right on the beach!

Manager's Response

The view was incredible. The kitchen was well stocked. Linen service was good and we had the plenty of towels. Sliding door was hard to open/close. The door from master to patio did not open or unlock. Living room and dinning furniture could use updating. Couch was only piece we were leery of. Having a washer dryer was a great bonus. Beach acces and the pool were highlights.

Manager's Response

Our family had a great time staying at this condo. The location is great and the condo itself has ample room for 6-8 guests. Very pleased and would recommend.

Booking process and communication excellent. The condo was perfect. I only would recommend them to update the photos. The condo has been updated and is nicer than the pictures. The unit was spotlessly cleaned when we arrived. It was a great stay located right on the beach. I would stay there again

Manager's Response

Overall, I was pleased with the property. The location is amazing! The property itself is a nice property. With a few upgrades I would never want to stay anywhere else. Property was clean upon arrival. The were however a few negatives. The mattresses in the two large rooms could be much better, feel like very cheap and old mattresses and are not very comfortable at all! The headboard on the bed in room 2 was broken. One of the bedframes in room 3 was duct taped together. And the couch bed was falling apart. This might sound bad, but if these things were upgraded, this would be the best place to book for family vacation, the price is great, the location is fantastic, and the property itself is overall nice.

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We loved staying at Palm Dunes 103. The condo was clean, and the kitchen was well furnished. There is no wifi or grilling facilities, but we managed without either. We had a great time!

Manager's Response

We loved this condo. The view was awsome. The price was great. Definitely would stay here again.

This place was awesome. The condo is well-kept. I loved the master bedroom, a door led out to a screened-in balcony, which looked over the pool, and being oceanfront, the beautiful Atlantic. Sitting on the balcony, the sound of the waves was so relaxing. If not careful, you will fall asleep. There's a washer and dryer which was great! The well-stocked kitchen was a plus. Even if you don't like to cook, having a full kitchen is great. I enjoyed making breakfast and then headed out the slider to the balcony to enjoy the sounds and scenery. There are two full and 1/2 baths. Made getting ready quite easy. The view is absolutely gorgeous. This oceanfront condo's location is amazing. So close to everything-restaurants, shopping, and of course, the ocean! I had one issue when I arrived, though no fault of the management company or the owner. I was less than kind. Those I talked to, I was nasty. They maintained professionalism and the owner of the condo was very accommodating and apologetic for something they had control over. Mother nature had to take credit. Scaffolding was up because they were replacing a few pieces of siding due to a storm. I snapped. Not a moment was I treated with disrespect and I deserved to be hung up on. I would recommend this location to couples, families, or even a get away for one. I would visit this condo again without hesitation. Amazing sunsets too! You will not be sorry if you visit this location.

Manager's Response